Posted 2 years ago

Puretalent matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the Puretalent team.

Linux Administrator Engineer

Job Summary: You will be part of our Tier 3 Support Team responsible for resolving third-level support cases without escalation, ensuring clients and tickets are up to date at all times and maintaining, troubleshooting, and coordinating replacement of faulty hardware.


  • Answer and respond to customer tickets
  • Maintain, troubleshoot, and coordinate replacement of faulty hardware
  • Plan, review, approve, and execute client change requests in a timely manner as requested by customers, account teams, and management
  • Provide detailed feedback to other groups on all incident resolutions, ensuring full details are entered into case notes
  • Review and action open cases daily, updating Operations management on current cases and their status as appropriate

Desired Skills/Experience: 

  • 5+ years of experience
  • Scripting experience (Python, Ansible)
  • Detailed working knowledge of Red Hat Enterprise Linux
  • Detailed working knowledge of server hardware troubleshooting

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