Puretalent matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the Puretalent team.
Application Support Engineer
Duties:
- Possess a strategic mindset coupled with tactical execution
- Communicate technical concepts in business terms and vice-versa
- Advocate for the adoption of technical platforms and coordinating efforts to communicate their benefits including presentations, strategy sessions and prioritization
- Foster understanding of solution features and guide the use of those features to realize business value
- Onboard new customers onto technical platforms that includes process evaluation and translation
- Provide ongoing support for individual projects and enterprise programs
- Will act as a consultant between the IT team and the business
- Translate technical terms to the business, as well as translate business needs to the IT team
- Will become product SME for one or more home grown applications
Desired Skills/Experience:
- 3+ years experience as a developer
- Strong written and verbal communication skills
- Must be flexible and willing to adapt in a changing environment
- Experience onboarding new customers onto technical platforms that includes process evaluation and translation
- Skilled in providing ongoing support for individual projects and enterprise programs
- Comfortable with ambiguity with an ability to drive toward clarity
- Someone who is always looking for opportunities to improve processes
- Full Stack would be preferred (ux, front end, java)